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%%First Light Beverage%%

%%Turning launch-month brand chatter into signals worth acting on%%

%%Plenty of social conversation, but tracking it by hand meant always arriving late.%%

The problem

%%Social volume spiked after launch. The team tracked it manually and responded two days late every time. Negative threads were only spotted after they had spread.%%

What we did

%%BrandEdge took over volume monitoring and competitor tracking, sorting conversation into what needs a response and what does not. InsightForge overlaid volume against sales so the team could see which threads actually moved purchase.%%

Results

2.8x
Share of voice
71%
Response time to negative threads

%%We stopped putting out fires and started seeing where they start.%%

%%Huang Szu-ying%%/%%Brand Marketing Lead%%

Start by seeing what your own data looks like

%%A thirty-minute walkthrough on your data, not a canned demo.%%

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